Are you thinking of investing in a new guitar? Have you already purchased one and are now wondering if you can return it? Youve come to the right place! In this article, well answer all of your questions about returning guitars to Guitar Center.
Well discuss the stores return policy, which items are eligible for return, and what to do if an item is ineligible or damaged.
Plus, well look at Guitar Centers refund policy.
Now, lets get started!
Table of Contents
Short Answer
Yes, you can return guitars to Guitar Center.
Most Guitar Center locations have a 45-day return policy, so you can return an unwanted item within 45 days of purchase.
Some items may have a longer or shorter return period, so it’s best to check the return policy of the item before purchase.
In order to return a guitar, you will need to bring it back to the store along with the original receipt.
Overview of Guitar Center’s Return Policy
Guitar Center offers a 45-day return policy on most items, including guitars, provided the item is returned in its original condition and packaging.
The return policy is designed to give customers peace of mind when shopping for guitars and other musical instruments.
However, there are certain items that may not be eligible for return.
These include items purchased online, customized guitars, and items marked as “final sale”.
If you are unsure whether or not an item is eligible for return, you can contact their customer service team for more information.
Guitar Center also offers a price match guarantee, so if you find the same item at a lower price at another retailer, they will match the price.
Additionally, they offer free shipping on orders over $25, making it easy and convenient to shop for guitars online.
Guitar Center also offers a generous trade-in policy, allowing customers to trade in their old guitars in exchange for store credit.
This is a great way to upgrade your gear while also saving money.
However, not all guitars are eligible for trade-ins, so it’s important to contact their customer service team for more information about their trade-in policy.
Overall, Guitar Center offers a generous return policy and price match guarantee, making it easy and convenient to shop for guitars online.
Additionally, their trade-in policy allows customers to upgrade their gear without spending a lot of money.
Items Eligible for Return
When it comes to returning a guitar to Guitar Center, there are certain criteria that must be met in order for the return to be accepted.
First and foremost, the item must be in its original condition and packaging.
This means that the guitar must not have been used, damaged, or altered in any way.
Additionally, any accessories that were included with the guitar must be included with the return.
For items purchased online, Guitar Center offers a 45-day return policy.
This means that customers have 45 days from the date of purchase to request a return.
However, its important to note that some items, such as those marked as final sale or customized guitars, are not eligible for return.
If you are unsure whether or not an item is eligible for return, its best to contact their customer service team for more information.
In order to initiate a return, customers must first contact Guitar Center’s customer service team.
The customer service team will provide instructions on how to return the guitar.
Depending on the circumstances, customers may be required to fill out a return form and return the item to a local store or to the online warehouse.
Customers must also provide proof of purchase, such as the receipt or invoice.
Once the return is approved, the customer will receive a full refund for the purchase price, minus any applicable shipping and handling charges.
Its important to note that Guitar Center may refuse a return if the item is not in its original condition or packaging.
Additionally, any items that are purchased online may be subject to a restocking fee.
If a customer fails to return an item within the allotted time frame, the return may be denied.
Overall, Guitar Center offers a generous 45-day return policy for items that are purchased online.
However, certain items may not be eligible for return, such as those marked as final sale or customized guitars.
If you are unsure whether or not an item is eligible for return, its best to contact their customer service team for more information.
Items Ineligible for Return
While Guitar Center offers a generous 45-day return policy on most items, there are some exceptions.
Items that are purchased online, customized guitars, and items marked as final sale are all ineligible for return.
When you purchase a guitar online, it may be difficult to tell if it is customized or marked as final sale, but if it is, you will not be able to return it.
You can call their customer service team to verify if a guitar is eligible for return before making the purchase.
Additionally, any guitar that is damaged or has been used will not be eligible for return.
If you are returning a guitar, make sure it is in its original condition and packaging.
Guitar Center also has a specific policy regarding return of guitars with a manufacturers warranty.
If the guitar is found to be defective within 45 days of purchase, you can return it and receive an exchange or full refund.
However, after 45 days, you will need to contact the manufacturer directly for any warranty issues.
How to Return an Item
Returning an item to Guitar Center is a straightforward process.
First, you will need to make sure that the item is eligible for return under the store’s 45-day return policy.
Most items, including guitars, are eligible for return, but items purchased online, customized guitars, and items marked as “final sale” may not be eligible.
Once you have established that the item is eligible for return, you will need to bring it back to the store or mail it back to Guitar Center.
If you are returning the item to the store, you will need to present the item with the original packaging and the original receipt.
This is necessary in order to receive a full refund.
If you are returning the item by mail, you will need to include the original packaging and the original receipt in the package.
Once the item has been received, Guitar Center will issue a refund to the original payment method.
It may take up to 10 business days for the refund to appear in your account.
If you have any questions about returning an item to Guitar Center, you can contact their customer service team for more information.
What To Do if an Item is Ineligible for Return
If you find yourself in a situation where an item is ineligible for return at Guitar Center, there are still several options available to you.
Depending on the item, you may be able to exchange it for a different one, or you may be able to return it within a certain period of time.
If youre returning an item that is not eligible for a refund, such as a customized guitar or an item marked as final sale, Guitar Center may offer an exchange or store credit.
If this is the case, you can exchange the item for a different one of the same value, or you can opt to receive store credit to use toward a future purchase.
Be sure to check the details on the exchange policy before making any decisions.
For items that are purchased online, you may have the option of returning the item within a certain period of time.
If this is the case, the time period, return policy, and any other details will be clearly outlined on the website.
Be sure to read the details carefully before making any decisions.
If youre unsure about a particular items return policy, you can always contact Guitar Centers customer service team.
Theyll be able to provide you with more information and help you make the best decision for your situation.
What to Do if an Item is Damaged Upon Delivery
If you receive a guitar from Guitar Center that is damaged upon delivery, you can return it for a full refund.
To do so, you should contact the Guitar Center customer service team as soon as possible.
They will be able to help you arrange for a return shipment and will provide you with instructions to complete the return.
When returning a damaged item, you should package it in the same way it was shipped to you.
If the original packaging is not available, you should use a sturdy box with some cushioning material to ensure the item is not damaged in transit.
You should also include any relevant documentation, such as the delivery receipt and return form.
If the guitar is deemed to be faulty upon inspection, Guitar Center will provide you with a full refund.
If it is determined that the guitar was damaged due to misuse or improper care, you may not be eligible for a refund.
In such cases, Guitar Center may instead offer a repair or replacement service.
It is important to note that some items, such as customized guitars, may be ineligible for return.
If you are unsure as to whether or not an item is eligible for return, you should contact the Guitar Center customer service team for further information.
Guitar Center’s Refund Policy
Guitar Center offers a 45-day return policy on most items, including guitars.
This policy applies to both in-store and online purchases.
To be eligible for a return, the guitar must be in its original condition and packaging.
This means that all tags, stickers, and accessories must still be attached and the item must be unaltered in any way.
Certain items may not be eligible for return, such as those purchased online, customized guitars, and items marked as “final sale”.
If you are unsure whether or not an item is eligible for return, you can contact their customer service team for more information.
In addition, a refund may be denied if the item was damaged, used, or if the original packaging is not included.
If you are returning a guitar that you purchased online, you must also include the original shipping box and packing materials.
Guitar Center also offers a 90-day warranty on most items.
This covers manufacturer defects and other issues that may arise during the first 90 days of purchase.
If you notice a defect in your guitar during this time, you can contact their customer service team for assistance.
If you are returning a guitar to Guitar Center, you may be asked to provide proof of purchase.
This can include a copy of your receipt, invoice, or other proof that you purchased the guitar.
This is to ensure that you are the rightful owner of the item and that it is eligible for return.
Finally, keep in mind that Guitar Center may refuse to accept a return if it is not in the same condition as when it was purchased.
This includes any signs of damage, wear and tear, or missing parts.
If you are unsure whether or not your guitar is eligible for return, it is best to contact their customer service team for more information.
Final Thoughts
Overall, Guitar Center makes returning guitars a relatively simple process.
As long as the item is eligible for return, is returned within 45 days, and is in its original condition and packaging, you can expect to receive a refund for your purchase.
If you come across any issues, their customer service team is available to assist you.
So, if you’re in the market for a new guitar, rest assured that you can return it to Guitar Center hassle-free.
